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Quality Policy Security Client Confidentiality Data Security

Client Confidentiality

We understand the importance of IP and secrecy of our client confidential information. We see this as the critical element for maintaining a long-term relationship with our client. We are committed in protecting our customer IP throughout the project cycle.

Key areas of our IP protection policy & project confidentiality include:

Non-Disclosure Agreements (NDA’s) with Client

To ensure the security and confidentiality of information, a Non-Disclosure Agreement (NDA) is executed with each client and all private information is respected. Our NDA clearly explains:

  • What will be collected from client?
  • Why will it be collected?
  • How will we use it? Steps we will take to protect it.
  • With whom it may be disclosed / shared – for legal and security issues etc.
  • Rights for access the information.
  • Levels of Risk (data loss, unauthorized alteration, etc.)

Non-Disclosure Agreements (NDAs) with Employee

  • At the time of joining, every employee has to sign a proprietary information and inventions agreement, individual NDAs are also signed with every employee on joining.
  • Employee cannot disclose any proprietary information directly or indirectly to anyone outside the project team or company, or use, copy, publish, summarize or remove such information from the company premises.
  • Employee cannot use any unfair competitive practices upon termination of employment or engage in any business during employment.
  • Any confidential information received by the client is held in strictest confidence and employee is not allowed to disclose or use it, except as necessary to perform his/her obligations and is consistent with third parties.

Project-related IP protection

  • Dedicated resources made available for all projects. This prevents unauthorized usage of resources and protects all proprietary information of our client.
  • We have a strong ethical framework that forbids exchange of IP between projects.
  • Every team dedicated to a particular client can have its own secure physical location and its own segment of the LAN.

Confidential Document Control

  • Access to public email systems is disallowed and floppy and CD disk drives/writers are disabled on all desktops. Prior written permission of the Project Manager is required for usage of respective drives.
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