Highly flexible to adapt for customer needs and changes.

 Small and highly commited team.

 Can expect high level of service and response levels.

 Decision making is very quick and certain.

 Projects are reviewed and monitored periodically by senior management.

 Cost of service is low due to small overheads.

 High ability to ramp up project team sizes of up to customer needs in very short duration.

 Very agile in recruitment, training and delivery.

 Limited ability to make huge investments upfront, but because of management involvement, can work out different investment mechanism with customers.

 Intellectual property will be retained to a greater extent due to management's focus and strict controls.

 Senior management team gets involved in delivery and customer escalations.

 Management is aggressive and committed to serve customers.